At GBplus, we believe that great differences are created from very small steps. This is not only the spirit of Kaizen, but also the core of the “1% every day – continuously conquering yourself” mindset:
➡️ No need for drastic changes.
➡️ Just be a little better today than you were yesterday.
1️⃣ Kaizen is not a project – it’s a habit.
Kaizen (改善) – “Change for the better” – it’s not about long meetings, flashy campaigns, or big investments.
Kaizen at GBplus starts with a simple question that every member asks themselves every day:
👉 “Today, what can I do 1% better than yesterday?”
A simpler form.
A faster action.
A more thoughtful way of communicating.
A small but useful initiative.
💯 Those small accumulations, repeated every day, create a significant change for the entire system.
2️⃣ Continuous small improvements are more powerful than major, sporadic overhauls.
Many places favor a “big push,” but systems, people, and habits cannot absorb change too quickly.
Kaizen – like the 1% every day approach – gives us a more sustainable way to make progress:
✔️ Small but consistent changes.
✔️ Everyone has time to adapt.
✔️ The organization learns and grows naturally.
A small improvement every day is better than a major overhaul once a year.
3️⃣ Kaizen starts with the people on the front lines.
The spirit of improvement doesn’t live on a PowerPoint slide. It comes from the people actually working every day:
- Sales staff optimize conversations to better understand customers.
- Warehouse staff find ways to save 15 minutes per shift.
- Customer service staff add a question to provide more thoughtful care.
These Kaizen moments, when encouraged, listened to, and recognized, form the foundation of GBplus’s proactive improvement culture.
4️⃣ Leaders are not the ones who come up with every initiative – they are the ones who create the conditions for them.
For Kaizen to spread, leaders need to create a safe environment – where everyone dares to think, try, and improve:
- Dare to allow employees to experiment and possibly fail.
- Do not judge ideas.
- Recognize effort, not just perfect results.
Leaders ignite the spark – and the team makes the fire spread.
5️⃣ Measure – Sustain – Spread
A small improvement only has value when it is:
🔹Measured: for tangible results
🔹Sustained: repeated and reinforced
🔹 Spread: scaled into a successful model
We always track:
- Is time saved ?
- Are errors reduced ?
- Are customers more satisfied ?
Because what gets measured – gets improved.
✨ At GBplus, Kaizen is not just a method – it’s a culture.
A culture where everyone has value,
where every small contribution is respected,
and where each day is an opportunity to improve by 1% 💹
Always Forward.Constantly improving. Continuously challenging ourselves.
Together, we build a stronger GBplus, day by day.
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